About Lakeland Hills
Working together to create a sense of community
Our dedicated and compassionate staff will strive to exceed your expectations and make a difference in the lives of those we serve by providing exceptional care and service, and remembering you are the reason we are here.
We promise each other to:
1. Be quick to forgive and express gratitude on a daily basis; and
2. Respect and treat others with professionalism and kindness.
Together We’ll THRIVE!
Ways we can help team members and residents THRIVE:
T- Tune-in: We listen to team members’ and resident’s concerns; understand their desires and priorities; and appreciate what makes them unique.
H- Honor: We honor promises we make to each other and are honorable in our actions; especially when no one is watching.
R- Recognize: We recognize residents, family members and guests by name.
I- Inspire: We treat every resident as our own parent or grandparent; and inspire them to feel safe and have a sense of belonging or purpose.
V- Values: We encourage each other in our diverse cultural, social, and political preferences to use our talents to lift and strengthen each other.
E- Excel: We strive to be the best in everything we do!